Hypersonic Tech Solution provide CAD/CAM/CAE Services, in addition to providing high-quality, reliable products at competitive pricing, it is also important for machinery OEM design engineers to keep in mind that ensuring convenient aftermarket maintenance and serviceability are vital to building great customer relationships.
The companies that purchase and operate the equipment that engineers designs today, typically have plant operations and maintenance engineers tasked with keeping automated systems up and running efficiently. They are the people responsible for safeguarding assets and worker safety, as well as performing scheduled maintenance and replacing worn or damaged parts when necessary.
One approach many automation industry leaders have adopted to facilitate aftermarket maintenance and a repair is a holistic design strategy that standardizes on configurable components, whenever possible. End users can then replace parts quickly and easily, with minimal production downtime. This is the core element of a ‘design for serviceability’ philosophy.
Most design engineers focus on meeting operational goals and cost targets to the neglect of long-term, life-cycle costs. A product's design and serviceability qualities are locked in before the service organization gets it. Organizational structure and culture carry much of the blame.
Manufacturers that haven't built a strong service culture generally put cost savings ahead of maintainability. Design teams typically move on to the next project once the current one is complete and handed over to service. This practice reduces personal involvement and accountability for product quality and serviceability. Organizations that don't consider service an equally important product attribute are less likely to apply lessons learned in future designs. Conversely, manufacturers that understand the importance of life-cycle quality and serviceability and the role they play in customer loyalty, tend to foster design-service communications. Toyota, for instance, sets car-warranty goals during the design phase and wraps them into operational goals. The project's lead engineer is responsible for meeting these goals even after cars begin rolling off the assembly line.